Frequently Asked Questions...
#1) How do I obtain post.harvard credentials?
If you are a Harvard alumnus or alumna... And wish to obtain post.harvard credentials you will need to first register with the Harvard Alumni Association ("HAA"). Instructions appear below.
Go to the HAA website at http://alumni.harvard.edu and:
1) Click on "Alumni Login or Register" in the upper right hand corner.
2) Click on "Register" in the lower left hand corner of the pop-up box.
3) Enter your last name, first name or initial, class year (corresponding to your earliest Harvard degree), and then click on "Find My Record".
4) Review the options presented and click on your name to continue the registration process. In order to complete step 3, you will need to know your HAA user ID. If you do not know your HAA user ID, you can find it at the very bottom of emails that you have previously received from the HAA or contact the HAA Help Desk at haa_alumnihelp@harvard.edu or 800-823-2478.
5) Enter your HAA user ID when prompted.
6) Choose your HAA user ID, password, and security question/answer, confirm your email address, read and accept the terms and conditions of use, and then click on "Complete Registration".
If these instructions don't do it for you, go to the HAA registration help page at http://alumni.harvard.edu/help/site-access/registration
#2) What do I do if I have forgotten my HAA user ID and/or password?
If you have forgotten your HAA user ID and/or your password, relax. All is not lost. Go to the HAA website at http://alumni.harvard.edu and:
1) Click on "Alumni Login or Register" in the upper right hand corner.
2) Click on "Forgot Password" at the bottom of the pop-up box.
3) Enter your last name, first name or initial, class year (corresponding to your earliest Harvard degree), date of birth, and then click on "Proceed to Step 2".
4) Answer your security questions and then click on “Proceed to Final Step”. (If you have no security questions on file, you will be able to click on "Proceed to Final Step" immediately.)
5) Select your email address and then click on “Email Login Information”. You will then receive an email containing your HAA user ID and a link which will allow you to reset your password.
If you encounter difficulty with this process, you are not alone. Contact the HAA Help Desk at haa_alumnihelp@harvard.edu or call 617-496-0559 weekdays between 9:00AM and 5:00PM Eastern for assistance.
#3) What is done with personal information that I provide to you?
The first time that you log into our site as an alumnus or alumna, you will be prompted to update certain personal information on file with the Harvard Alumni Association ("HAA") including your email address.
During that process, you will actually be linked to the HAA database. Please note that the email addresses on file with the HAA are the ones that our email system automatically uses when sending out newsletters, announcements, and other communications.
During the updating process for alumni described above, the HAA will ask you if you wish certain information to be visible in your "Public Profile". Please note that regardless as to how alumni answer those "information visibility questions" for the HAA (or however guests answer the basic questions described above), WE WILL NEVER DISCLOSE ANY OF YOUR PERSONAL INFORMATION to anyone at anytime without your permission. Period.